In the “Advanced settings” page, you’ll also find additional options, such as the ability to require computers to use “Network Level Authentication” to connect.
So using the remote assistance functions on Windows 10, you can build a fast internet connection and fix your computer problems or remote computer problems easily.You’ll also notice that as you turn on Remote Desktop, two additional options are also enabled ( Keep my PC awake for connection when it is plugged in and Make my PC discoverable on private networks to enable automatic connection from a remote device) to ensure that you can always connect when you’re away. Tips: If you want to help others to solve their computer problem, you can choose the second option: Help someone who has invited you. You can type some words directly in the text box, whatever you send or not send, the remote computer can see the words. Of course, the remote assistance provides the chat function. Step 8: The remote computer can send Request to Control message to help you fix computer problem. Click Yes to enable remote computer to see your computer desktop. Then click OK.Īfter that in your PC will pops up a window to confirm connection. Step 6: In the remote computer, double click to run the Invitation.msrclncident file and type the password. You can send the RA invitations file via the email, chat tool and other file transfer tools.
Step 5: Send the downloaded file and password to the remote computer. There is an important file and a password you need to manage.ġ) You can store the file ( msrcIncident) to your local disk. But if you had already created a new remote assistance before, you can choose Use Easy Connect. If you are using the remote assistance at the first, the third selection is gray out. Choose the First one Save this invitation as file. Of course, you can also control your computer.
And your helper can view your screen and share control of your computer. If you want someone to help you, you can choose this option. Choosing the first option: Invite someone you trust to help you. And you will open the Windows Remote Assistance. Type remote assistance in the search box, and open this option: Invite someone to connect to your PC and help you, or offer to help someone.
How to Invite Someone to Assistance You on Windows 10
Then click OK.Īfter the remote assistance settings setup, you can find someone or help someone to fix the windows 10 problem via the remote assistance function. And Microsoft also provides a link to tell you what will happen after enabling remote assistance. Locate to the Remote tab, and tick Allow Remote Assistance connections to this computer.
Choose Remote settings from the left side. You need to do these things at your pc and the remote pc if you want to create the remote connections between your pc to another pc. Here are the steps to setup the remote assistance on Windows 10. This is different with the Windows 10 desktop connection. It mainly used in two computers, and the two computers can control the computer to fix the problem. Unlike the desktop connection, the remote assistance mainly provide remote access and remote assistance solutions, help others to solve the computer problems over the Internet. Windows 10 remote assistance is an important remote control program, another one is Windows 10 remote desktop connection.